Right of withdrawal

 

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Our guarantee: Satisfied or money back!

 

Pursuant to decree no. 185, art. 5, from May 22, 1999, Romacoins agrees to reimburse customers or replace items, once a buyer has excercised his right of withdrawal or claimed non-conformity. The client is entitled to do so within 10 business days of taking delivery. 

Returns of investment coins, such as gold and silver bullion coins, are not accepted. 

Claims are made in due time and form, only when received by Romacoins in writing, within the time allotted. See the contact-section on how to get in touch with us.

All goods travel at the client‘s risk. It‘s up to the client, to add the appropriate transport insurance to his cart at the check-out. We are not accountable for any loss or damage in transportation. The customer can call upon our assistance to file claims with the insurance company. 

The place of jurisdiction for any legal dispute is the city of Rome.