How to search for products
You can find the products you are looking for within categories, or use the search.
Once you receive the product plug directly into the shopping cart by clicking on "add to cart".
How do i order products
Once you find the product you are looking for, you can put it in the cart.
For purchasing you must enter a series of data necessary for the completion of the transaction.
From the shopping cart page you can go to visit the different categories and add other products to your cart. You can also vary the amount of selected products, remove some and purchasing.
Once you have changed the quantity and possibly eliminated some items you must update the cart for the changes to take effect.
If you are not sure of the order confirm there is no problem: filling the shopping cart isn't binding.
To proceed, simply press the [SORT] button and fill out the following page with your data, choose the payment method you want to use.
There are no minimum amounts to place an order.
How to know the status of your order
After having submitted your order, you will always be able to know if it's been tried, escaped, or if there were problems.
It is sufficient that you enter with your login from the main page and choose the link View your orders. Opens the list of all the orders you have previously made and you can see the detail.
An order can be in one of the following States:
In the works
To complete your purchase on this E-Commerce site you must enter all those personal data that allow for efficient management of your purchase order.
The Romacoins for the purposes and effects of law December 31, 1996 n. 675, informs its users that their personal data provided at the time of signature of the purchase order are excluded from the data subject's consent as gathered and detained solely on the basis of tax obligations foreseen by the law, regulations and Community legislation, and in any casefor the sole purpose of enabling the precise attainment of obligations arising from the contract of purchase is part of which concerned and/or for acquiring the necessary contractual information always and exclusively turned on request of the latter (art. 12, lit. A and B, L. 675/96).
In particular, it should be noted that the personal information provided by customers will not be used for purposes of commercial information or advertising material or for carrying out market research or interactive commercial communication, unless otherwise stated by the customer.
Our prices and changes of price lists
Given the rapid changes in product availability, the Romacoins seeks as far as possible to update in real time sales lists online.
It may happen, however, that certain products available at the time of the order are not actually available. In these cases the Romacoins will notify the customer immediately of the incident so as to reach an agreement. Hence the need to indicate a telephone number to communicate quickly with the customer.
Costs and delivery time
You can choose different shipping methods in relation to methods of payment and the destination of the goods. Once you have placed your order you will be able to choose between different options and choose the shipping type suits your needs. All shipments are insured for € 25. On written request by the customer, packages can be insured up to € 3.000,00
When filling out the order you can choose to pay by banking transfer, Postepay, Paypal, Postal Money Order or cash by registered letter. The payment must be received within 7 days from your order otherwise your order will be deleted.
If you need an invoice please communicate your VAT number while you fill in the order.
"Satisfied or refunded" guarantee
A total guarantee of customer Romacoins company agrees to replace the goods or to reimburse the amount at the request of the customer pursuant to Legislative Decree No. 185, May 22, 1999-art. 5
In case of non-conformity of the goods received, please let us know by contacting us in the manner provided in the contact information section.
The right of withdrawal may be exercised within 10 working days from the date of receipt, after this time will no longer accept any complaint. The right of withdrawal does not apply on Bullion Gold and Gold Coins.
Court of jurisdiction
The goods travel at customer's risk. The delivery of the material means in any case carried out by the Shipping Act by the post office, freeing us from every burden and commitment with the performance of your receipt of shipment.For all disputes is the Court of Rome.